Basement Waterproofing
Basements are notorious for leaking, but they don’t have to. Dry Otter Waterproofing has been locally owned and operated since 2013.
We have excellent Google reviews and maintain an A+ rating with the Better Business Bureau. We have the knowledge and expertise for basement waterproofing so you can use your basement to its full potential.
Why is my basement leaking?
Basements in the Charlotte area have water issues that are caused by multiple factors. When a builder digs up the soil to put in a basement, they must dig out a section larger than the finished product.
Once the basement is complete, they take the loose soil surrounding the foundation and backfill it against the foundation walls to close the gap.
Water will find its way to all this loose soil when it rains. Over time, hydrostatic pressure builds and pushes in on your basement walls. Eventually, water will seep in, usually where the wall and footers meet.
Water can also seep through concrete blocks, leaving behind a white powder residue. This is called Efflorescence.
How do you know if your basement needs waterproofing?
These signs indicate basement waterproofing is required:
- Water on your Basement Floor
- Efflorescence
- Signs of Mold and Mildew
- Musty Smell
- Wet Drywall
- Visible Condensation
- Bowing Walls
- Damp Basement
Why is water in my basement a problem?
Ongoing water damage, including issues like standing water, water leaks, condensation, and more, can often escape notice, particularly if you don’t frequently visit your basement or if there’s a section that doesn’t receive regular attention.
It’s crucial to address prolonged water problems in your basement sooner rather than later, as they can lead to detrimental long-term consequences. In fact, the well-being of both your family and your home hinges on quick action.
Heavy rains in the Charlotte area can aggravate your wet basement issues and make the situation much worse. This could result in additional repair costs in the future. Do not wait and schedule an inspection today to evaluate the damage.
Causes of a Wet Basement
Underground Location
Basements are primarily below ground and tend to be cooler than the rest of the house. Due to this temperature difference, cool air in the basement cannot hold as much moisture as the warmer air in other rooms. When air from upper levels mixes with basement air, it can condense on basement walls, including uninsulated pipes running through it.
Moisture Rising from the Soil
Without proper waterproofing, moisture can gradually rise from the soil below and penetrate the foundation, reaching the basement floor and walls. This is more likely to occur if your home is constructed with porous concrete blocks or bricks.
Broken Pipes and Wall Cracks
Leaky pipes and cracks in the foundation wall serve as pathways for moisture and water infiltration. French drains, rain gutters, and sewer overflows are other potential sources of dampness, often bringing water into contact with basement walls and floors.
Basement Laundry
If you use your basement for laundry and operate a dryer, it can release a significant amount of moisture from the clothes into the basement air. Over time, this moisture can condense, leading to dampness on the walls.
Windows and Window Wells
Basement or egress windows and their associated wells can deteriorate over time, succumbing to external factors like rainfall and hydrostatic pressure. Water from old or damaged windows and clogged window wells can easily seep into the basement, causing leaks and dampness.
How does Dry Otter Waterproof a basement?
Dry Otter installs an engineered floor drain around the interior perimeter of the crawlspace which diverts any water that comes into a sump pump, so that the water can be pumped out of the basement.
A plastic wall liner is also added to direct any water coming in through the block walls to the drainage system and ultimately to the sump pump and out of the basement.
Sometimes, a dehumidifier is installed in the basement, and the water it collects is directed to the sump pump for easy removal.
How long does the waterproofing process take?
There are multiple ways water can infiltrate your home and our initial inspection will help us give you a more specific timeframe. We typically expect our basement waterproofing services to be completed within 3 to 5 days.
How long does basement waterproofing last?
What are the benefits of waterproofing your basement?
Our engineered drain systems work with our wall systems to direct any water that comes in toward the sump pump and out away from the house, giving you peace of mind during storms or when you’re away from home.
If you’re ready to enjoy a fully functional basement space, contact us for a free Dry Otter Basement inspection today!
What Our Customers Are Saying
EXCELLENT Based on 414 reviews Posted on Reg KingTrustindex verifies that the original source of the review is Google. We needed to have our crawl space "updated" in order to feel good about handing over the home to a new owner after 38 years! The service prior to the sale was thorough, informative and substantiated the costs of each part of the process. When the crew arrived on-site they were prompt, held a consistent clean work area, did a very neat "top drawer" job! Most of all they respected all of our property which is very important when bringing in outside agents! We appreciate the ownership and the young men who completed the work.Posted on David DouglasTrustindex verifies that the original source of the review is Google. Trey Moore, a Dry Otter tech came to our house on 6/3/26 for an annual review. He was punctual, courteous, and thorough.Posted on Joyce KluttzTrustindex verifies that the original source of the review is Google. We had an excellent experience with everyone who worked under our house. The initial inspection done by Mike revealed many things we didn't know, and the report was presented in a way I could understand. The drainage system was done first and fast, followed by a goodly amount of joist and sill repair, professionally done. The encapsulation was done by William and Josh, who did great work and made several trips to our house to make sure we were satisfied. It looks good under there. The new electric lights and switches will make future drain cleaning and pest inspections much easier than before.Posted on Donald NewmanTrustindex verifies that the original source of the review is Google. Outstanding performance. Arrived on time and worked all day. Completed encapsulation on time. Price was competitive. John, Corey, Desmond, Adam, Trey and Patrick were very professional and maintained communications with me. Always knew the status of the project. Great crew all around. Highly recommend Dry Otter for the Denver Area encapsulation. Crawlspace is great.Posted on ScottTrustindex verifies that the original source of the review is Google. Dry Otter has provided me with excellent, professional service since reaching out to them to upgrade my crawl space. Their competent service and technical expertise was always helpful. Also, their response to any questions or help was always met in a very timely manner. I want to call out specifically Adam, Trey, and Heather for all the assistance they provided. They went "above and beyond". I would recommend Dry Otter (and have numerous times) to anyone needing help with waterproofing services. Again, thank you Adam, Trey, and Heather...Posted on Damien KalacTrustindex verifies that the original source of the review is Google. Both Will & Josh were great installing vapor barrier for my crawl space. Efficient, knowledgeable and friendly. Highly recommend.Posted on CJTrustindex verifies that the original source of the review is Google. Excellent experience with this company, from Mike providing a thorough free crawlspace inspection, explaining the options and services for my crawlspace issues. To the completed encapsulation project with dehumidifier….Will and Josh did an amazing job, explaining the process and open to my questions along the way! I would highly recommend this company! Thank you!Posted on KathrynTrustindex verifies that the original source of the review is Google. Contacted dry otter for installing a dehumidifier and encapsulation, they promptly scheduled an estimate and were willing to work with me about what I could accommodate in terms of budget. The service was scheduled quickly (about 2 weeks). The crew, Will and Josh (under the Denver NC location), were very communicative and let me know of their arrival time and updates through the day. They were very professional, timely, and friendly. The work completed was very professional and well done. I would 10/10 recommend them to anyone looking for crawl space services!Posted on Fran EarlTrustindex verifies that the original source of the review is Google. troy was every good , he change the battery in the monitor and answer all my




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10+ Years Industry Experience
300+ 5 Star Reviews
Schedule Your Free Inspection
Our process includes the following inspections:
Crawl Space Inspection:
- Moisture and Water Damage
- Mold and Fungus
- Insulation Condition
- Vapor Barrier
- Structural Issues
- High Humidity
- Condensation on Ducts
Basement Inspection:
- Water Intrusion
- Cracks and Wall Leaks
- Foundation Integrity
- Sump Pump Operation
- Mold and Mildew
- Basement Floor Cracks
- Hydrostatic Pressure
Our expert will personally visit your home and examine the issues you are having with your basement or crawl space foundation.
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