OUR CUSTOMER REVIEWS
I would recommend Dry Otter Waterproofing easily!
Dry Otter Waterproofing did a wonderful job of encapsulating our crawl space. Kevin was thorough answering all my questions and concerns whether by phone or email. Initially, I was a bit hesitant using a smaller company, but Kevin explained that he's been in the industry for 20 years, and it didn't take long for me to understand he's an expert. His team ensured that all the details with the installation went smoothly, from mold remediation, insulation, vapor barrier installation, wrapping the piers and installing the dehumidifier. Some adjustments to sealed vents and small imperfections were necessary when I looked over the completed installation. They were all resolved in a day. Kevin is personable and very simple to talk with, making business painless for a large and expensive job. I would recommend Dry Otter Waterproofing easily!
Scott S. Lake Wylie, SC 29710 Crawl Space Encapsulation
Terrific communication and follow through. Great job guys!!
Kevin Sanders and his employees have been a joy to work with. They know how to handle a messy crawl job quickly and thoroughly. And I really appreciate how quickly they responded when I called. Terrific communication and follow through. Great job guys!!
Elaine P. Charlotte, NC Crawl Space Repair
Great experience. Kevin Sanders and Mark Johnson were very nice and professional. Great to work with and good followup.
Nanci W. Charlotte, NC 28270 Crawl Space Dehumidification
They are a great company to do business with
They are a great company to do business with; they delivered what they promised. They were very patient with me as I had to delay an install but they worked with me and provided excellent results. I would recommend this company with no reservations. I asked for references before the work started; they provided names and people actually called me back. Based on my experience with Dry Otter I would gladly provide a reference if asked.
Gregory T. Charlotte, NC 28277 Basement Waterproofing
We were very happy with Dry Otter
We were very happy with Dry Otter and would have no problem recommending their work. We had several companies out to our house for estimates, and in the end we decided to try Dry Otter. We had a full encapsulation with a partial drain and sump system as well as some downspout drains repaired. The estimates between all of the companies varied, but I believe that for the personal service, quality of the work and integrity of the employees, we received the best value for our money.
For me they are a local company, and on more than one occasion Kevin (the owner) came out to the house personally during the course of the work. The crew that came to the house was extremely professional and I had absolutely no concerns about being at work while the work was being performed under my home.
Kevin and Mark made sure that all terms agreed upon were fulfilled to my satisfaction, and I am actually hiring them for an additional project.
Do yourself a favor and after you talk to all the big players, give the fine people at Dry Otter a call. I believe you will find that you will receive more personalized service from Dry Otter because the employees demonstrate integrity and professionalism and the owner is actively involved.
Ed R. Denver, NC 28037 Crawl Space Encapsulation