OUR CUSTOMER REVIEWS
I really appreciate their knowledge, work ethic, and attitude.
I truly do appreciate all that Dry Otter Waterproofing did to help me out. You kept the cost reasonable and arranged for the work to be done in a timely manner. The two men who spent 2 ½ days working under my house were very professional, especially with all of the mud and rainy weather they had to endure. Both men worked diligently and were always courteous to me. I really appreciate their knowledge, work ethic, and attitude.
Mary H. Charlotte, NC 28278 Crawl Space Waterproofing
These guys are terrific!
Not sure I can say it all in the space allotted, but these guys are terrific. First, they KNOW what they're doing. Second, they LISTEN to the homeowner and look for what's really going on. Third through about 100th, they EXPLAIN everything, think CREATIVELY, show up on time, do the work as if it were their Mama's house, follow up afterwards, give you info about crazy unrelated stuff you'd want to know (like the possum that came to live in my newly renovated crawl space), and they actually care about giving their customer the best possible value for the money spent. Who knew there were still people like that? I recommend them with zero reservation. I just wish they did drywall and painting and plumbing and...
The following is an update of last year's review: Recently, I found a little water on the plastic in my otherwise perfect crawl space. I had the A/C guy come out to see if it was related to condensation from that. It wasn't. Called Dry Otter Waterproofing to see if it was a warranty issue. It was and they took care of it immediately! Found the prob and fixed it with a smile! No fuss. No argument. And no charge because it's warranted for a long, long time! I just can't say enough good about this company and their people. I would never go with anybody else and I STILL wish they did drywall and plumbing and landscaping ...
K. F. Indian Trail, NC 28079 Crawl Space Repair
Could not be more pleased with the level of service I received from Dry Otter
Could not be more pleased with the level of service I received from Dry Otter. Kevin is very easy to work with and his employees are very professional. What I like about Kevin is that he didn't try to oversell me on services I did not need. There were things I chose to upgrade such as draining matting and new vents. Those particular upgrades were not required by the system he recommended, however he explained all my options and all the services he offered. Kevin's knowledge and expertise is far superior to others with whom I have spoken. My crawlspace is dry and I have one less worry! I would highly recommend Dry Otter to anyone with a problem or question.
Hilda B. Charlotte, NC Crawl Space Dehumidification
Dry Otter executed a very professional and smooth experience
Dry Otter executed a very professional and smooth experience from the consultation all the way through the installation of our crawl space liner and humidity sensor. Kevin educated me on the reasons of humidity levels in the crawl space and made a simple and honest recommendation on our solution. I would recommend them for any crawl space remediation.
Nick G. Waxhaw, NC 28173 Crawl Space Dehumidification
Great experience, Kevin was very responsive from the time I called him throughout the entire process - professional, work was done on the day he indicated and within the amount of time he expected. Work was well done and competitively priced. Great job!!
Chris B. Huntersville, NC 28078 Crawl Space Dehumidification