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My home was built in 1995 and has a crawl space. I talked with a couple companies regarding getting the crawl space encapsulated and to take care of mold remediation. After selecting Dry Otter for the project, I am happy to report that their service was outstanding. William was the lead technician on the project and Lorissa was the support at the office. William and the team showed up on time each day of the project and he did a get job communicating throughout the project. Each day I received pictures of the progress in the crawl space. They finished the project on time. The monitor shows the system is controlling the humidity in the crawl space, plus we see a significant reduction of humidity in the house. Bottom line, if you are considering having your crawl space encapsulated, I would recommend Dry Otter because of their service, professionalism and attention to detail. Remember to ask for William on the project. You will not be disappointed.